[Video] Making sense of differences in a team

When it comes to working in teams, people often ask me: “What are the best tools for understanding the way that people are in teams?” Clearly people are different from each other, so how do we make sense of that?

There are lots of different models and different ways of looking at this. So I thought what would be helpful would be to have a clear idea of the different types of models and how they are useful.