Birthday reflections

Well, you may already have heard that I’ve got a major birthday this week. Generally, I like to celebrate my birthdays and really mark the occasion in some way.

And this one is no exception. In fact, I’ve got three different celebrations planned, spreading out my birthday over 10 days!

I’ve also been reflecting a lot on this ‘end of decade’ birthday and my feelings about it. In general, I don’t have any concerns about getting older. I have antecedents on both sides of my family who lived well into their 90s and, given that I’ve had the benefit of a more affluent upbringing than they had, and better healthcare along the way, I confidently expect to live to 100!

What’s been on my mind, is just how much the world has changed since I was a child.

So, just for fun, here are ten things that I’m happy to have experienced, that just don’t happen any more…

(If you have no idea what some of these mean – ask your mum and dad!)

  1. In the village school I attended when I was 7 years old, we had lessons in italic handwriting using fountain pens with special nibs. I still enjoy putting pen to paper and particularly like using a fountain pen.
  2. When I was a child, television was only available for part of the day. There were long periods of time when the only thing you saw if you switched on ‘the box’ was the Test Card. The ‘off’ switch is still my favourite part of a TV!
  3. When I was a teenager, if your boyfriend wanted to dump you, he had to do it to your face. Okay, it wasn’t pleasant that I also had to tell him to his face when it was over, but at least we learned how to deliver bad news in person.
  4. When I took my Maths O-level (yes, O-level, not GCSE), I was part of the last year group that was not allowed to use a personal calculator in the exam. Mental arithmetic was important and we were proud of what we could calculate in our heads.
  5. I remember the thrill of going to the cinema to see the original ‘Star Wars’. It was ground-breaking stuff!
  6. At University, I wrote essays by hand and tutors scrawled over them by hand. Final year projects and dissertations were usually typed up by professionals. In my final year I was studying Artificial Intelligence and the use of computers in psychology. My tutor introduced me to the new Word Processing and I typed up my own dissertation on the University mainframe!
  7. And speaking of University, I was really fortunate to get a full grant for my University place. Tuition fees were paid by the Local Authority and I also received a grant for living expenses. I graduated with a small overdraft, but no huge burden of debt such as experienced by most of today’s students.
  8. Early in my career, I had a job where I had the exclusive use of a PA. She used to open the day’s post and when I’d read it I’d dictate replies to her, which she took down in shorthand and typed up on an electric typewriter. We got our first pcs when I’d been in the job for a year, but I still dictated most of my correspondence to my PA. (I’m not all that old, really!!)
  9. In that same job, I travelled a lot. Keeping in touch with home meant either using expensive hotel phones or leaving contact numbers before I set out. It was a real thrill when the bedside phone rang, having been out of touch all day.
  10. I started going to theatre at a young age. I have a collection of programmes from the Royal Shakespeare Company going back to 1977. I saw Ian McKellan and Judi Dench in Macbeth. And Jonathan Pryce’s iconic Petruchio. I saw Glenda Jackson play Cleopatra. I fell in love with Ralph Fiennes playing Henry VI. I remember Kenneth Branagh’s Henry V and Michael Hordern’s Prospero. I could go on. And on. And on, taking in David Tennant’s Hamlet and Al Pacino’s Merchant of Venice along the way. What a privilege to have seen some of the world’s finest actors live on stage!

So, the world keeps changing and new technology shifts the way we live our lives. I’m ‘writing’ this blog post on a touch-screen pc and you’ll be reading it electronically too. My cloud-based mailing list system means that you’ll get a personal reminder to view my blog this week and you can comment on my writing for all the world to see. 

What a long way we’ve come from my handwriting lessons!

How I still treasure the fountain pen my Dad gave me when I passed my O-levels!


[Video] Delegation

Delegation can be quite a thorny issue. Whether you're on the receiving end of delegation that isn't very successful, or whether you're the person who's in the position of delegating and it isn't working as well as you'd like it to, then it may be something that's caused you a certain amount of stress or frustration or sleepless nights.














The Costa Coffee Approach

Have you noticed that Costa Coffee are currently giving Starbucks a lesson in English grammar?

Well, unless you’re as pedantic as I can be about correct use of language, you may not have given it any thought.

Let me explain…

For some time now I’ve been irritated every time I have coffee somewhere where they have a license to serve Starbucks. That includes the canteens of several of my client organisations and a certain airline I’ve been using to get across the Atlantic recently.

The irritation comes from that slogan, printed on the cups:

“We proudly serve Starbucks coffee”

The use of that adverb really annoys me. Not just because it’s grammatically rather clumsy, but because it also attaches the pride to the service and not the Starbucks coffee – which I don’t think is the intention.

So, I was delighted to notice a sign outside a local pub, proclaiming:

“We are proud to serve Costa Coffee”

Aah! A copy-writer who understands English! Oh, the relief!

So what? Why am I wasting my first blog of the year waffling about English grammar when I could be inspiring you about New Year’s resolutions, goals for 2013 or how to re-engage your team after the Christmas break?

Well, it struck me that you and I can both learn something from the Costa approach: sometimes, instead of getting irritated by someone doing something we deem to be ‘incorrect’ or ‘inappropriate’ there might be more to be gained from simply demonstrating a better approach.

Otherwise known as leading by example.

So, if you were going to lead by example today, this week, this month or this year, what example do you want to show your world?