[Video] Perceptual Positions

03.10.2018

Perceptual Positions is the idea of being able to see something from somebody else's point of view or, indeed, from a completely different point of view. If you work in a service industry, you probably will have had it drummed into you that it's important to be able to see things from your customer's point of view. In lots of other environments as well, we are encouraged to take somebody else's perspective. 

The thing is, it's not that easy to do it really well...



Share this post



Name: Chris Shepard
Date: 03-10-2018

Really interesting post, thanks Dianne. I ran a brief exercise in creating more empathy at a workshop last week. Using a series of prompt questions, I asked everyone to respond as if they were a chosen different person. Writing it down can have even more of an impact. I'd not thought of the third perceptual position though and taking an even more dispassionate stance as a pure observer. When working through this I also found I was able to observe my own approach and how that may have been perceived as well.


 

Make a comment

Your email address is just for our records and will not be published on the site.
Comments on this blog are moderated, so please be aware that you may have to wait a short while before your contribution appears on this page.

Name:
Email:
Comment:
Answer the sum:
1 + 3 =
 


Back to index