Blueprint for a Brilliant Team

Attention:   Managers, Team leaders, Directors and HR professionals

Are You Giving Yourself
The Credit You Deserve?


Looking back on nearly 3 decades of my working life, I think it’s fair to say that being the leader of a team of people has featured in my moments of greatest satisfaction and also in some of the hardest things I’ve ever had to do. 

Is it the same for you?

I’ve reminisced about some of these highs and lows in the video above, but the moment I think was most significant was the busy Saturday afternoon when, a department Manager at the tender age of 23, I looked around at my team doing, as ever, a brilliant job.  I felt a deep satisfaction that everything was working so well, the customers were happy, the shelves were stocked, the sales floor looked good and…

…the till was ringing!

And in that moment’s pause, in the glow of true job satisfaction, a little voice in my head whispered,

“You did this”

I found it hard to acknowledge that out loud. Complimented on my team’s success I would always talk about their hard work, the excellent range of stock, the lovely window-dressing  and anything else I could think of, so as not to sound big-headed.

It was a significant moment when I admitted to myself that I was doing a good job.

I was reminded of that moment of acknowledgement again much more recently. 

Twenty-five years later, I was chairing one of my company ‘Mindset days’. We had a new member of the team and, in time-honoured fashion, each person at the table introduced themselves to the newcomer.

Mentally, I swelled with pride as the extent of the talent, experience, knowledge and skill in my team was revealed. We discussed some of our recent projects and achievements and a familiar glow of satisfaction settled on me.

And the little voice in my head whispered, “You did this. You created this brilliant team”.

It’s true. I know that now.

Why am I telling you this?

I suspect that you, like me, don’t always give yourself the credit you deserve for what you do with your team. You probably don’t even realise the extent of your influence over what happens.

And that means that you probably don’t give yourself enough time to do it as well as you can.

  • Have you ever cancelled a one-to-one meeting with someone in your team because there were too many things to do that day?
  • Have you ever skimped on your preparation for a team meeting because you had another meeting to prepare for as well?
  • Have you ever ignored a problem in your team?
  • And did you tell yourself that it was okay to do these things? That it didn’t really matter? That it didn’t make a difference? That you’ve got a ‘pretty good’ team and they’ll work it out?


You DO make a difference. Your time and your energy that you spend on your team make a massive difference to how well they perform. They’ll probably never tell you that, but believe me, it’s true.

Creating a brilliant team isn’t a matter of charismatic leadership or inspirational vision. Nor is it a one-off task. Building a Brilliant Team isn’t something you do once and then sit back and pat yourself on the back.

People change, organisations change, markets change
and teams have to change too.

Building and maintaining a Brilliant Team is all about the ‘daily disciplines’ of holding yourself responsible for your team.  It’s about doing the regular activities that build a team and keep it together to work on important tasks.

I know you’re busy.  I am too. 

I know the temptation to cancel team meetings, one-to-ones, social events because they don’t have deadlines and objectives attached to them. I’ve done it too.

I know there are days when you don’t want to speak to anyone - you just want to get your head down on some important task and be left alone. I have days like that too.

And I’ve learned the hard way, over 27 years of leadership roles and management development training, that a brilliant team is created by the routine activities of the leader. I’ve learned that I have to continue doing certain activities and tasks if I want to continue to have a brilliant team.

Would you like to know what those things are?

Would you like me to help you build them into your routine so that they ‘just happen’?

Would you like some encouragement to revitalise your role as a leader of people and find the way that works for you?

Would like to be the leader your team needs – RIGHT NOW?

Introducing my
‘Blueprint for a Brilliant Team’

The online programme that turns you into the leader your team needs
– right now.

The programme is delivered online, so you can fit it into your schedule when it suits you. There are six modules plus some pre-programme preparation.

I’ve allowed 2 weeks for each module, but you can work through it at your own pace, you don’t have to keep up with my schedule.

You might be wondering if you’ve got time to participate in a 12-week programme.

Well, only you can judge that. Let me say, you don’t need a clear calendar to participate in the 'Blueprint for a Brilliant Team'. All of the activities are things that a manager would or should be doing anyway. Some might not be in your calendar this month, or might not be in your plan regularly, but all of the things I’m going to ask you to will contribute to you and your team achieving your usual everyday results and more besides.

Here’s an idea of what you’ll get from this programme:

  • How to get everyone engaged, focused and motivated right now so that you can deliver better results than ever before
  • How to get rid of the tension between giving time to your team and getting other work done so that your leadership role becomes more rewarding
  • How to keep a virtual team engaged, involved and communicative so that there really is a sense of team and ’the whole is greater than the sum of its parts’
  • How to deal with cynicism and other hidden barriers to success so that people are working towards goals that they believe in
  • How to deliver feedback that will be heard and acted on without damaging relationships or morale
  • How to run a regular team meeting that stays fresh, interesting and productive
  • How to recognise and reward success without being false or patronising even if you don’t have a budget for material rewards.

This isn’t a training programme. It’s all about implementation. Most of the material will be stuff you already know. There may be a few bits of theory that are new to you. And in Module 4 I’ll be sharing some of the team mind-set techniques I developed with my own team a few years ago and which have been the cornerstone of our success since then.

In general what I’ll be doing is focusing your attention, reminding you how you can make a difference, encouraging you to think in alternative ways and helping you track your achievements as you increase your team’s performance.

So how would you like to work with me for 12 weeks to increase YOUR team’s performance? For just £297?

Should I repeat that? You can work with me for 12 weeks for just £297 + VAT. No travel costs, no hotel bills, no days out of your busy schedule.

Here’s how it’s all going to work:

JigsawBoxWhen you sign up you’ll get your personal log-in to our virtual seminar system, JigsawBox. All the details about the 'Blueprint for a Brilliant Team' are available in JigsawBox, along with checklists, reminders and tools to help you work smoothly through the 6 Modules and record your progress as you  go along.


Each of the six Modules begins with a video where I talk you through the theme for the Module and a list of activities related to that theme.  You can work through them step-by-step or pick out the pieces that are most relevant to you.

Remember, most of the tasks are things that will be part of your usual activities. I’m simply going to keep you focused and thinking about what you’re doing. The key to this programme is in how you think about what you’re doing, not necessarily in doing a lot of new or different things.


Q and AIn the second week of each Module I’ll also be hosting a Question & Answer conference call, where you can get my input to any tricky areas you may have encountered and share your successes with other participants.

In addition, everyone who joins the 'Blueprint for a Brilliant Team' will have access to a special on-line forum where you can chat with other people in the programme and compare notes about your progress.


Here is a summary of what you get in each Module:

  • A video where I set the scene and explain the theme and the activities for the 2 weeks

  • A checklist of activities for the Module

  • Details of things to consider for each of these activities with advice on planning and implementing.

  • An optional activity to stretch more experienced teams and managers.

  • At least one ‘skill-builder’ sub-module that explains ‘how to’ for the main skills needed this Module.

  • An online forum to chat with other managers in the programme.

  • A LIVE interactive Q&A call in the second week of each Module to handle any issues and celebrate achievements

Remember, you don’t have to do every single activity in the programme. A lot of this is about Mindset and so as long as you’re reading the material and thinking about what you you’re doing with your team, you’ll see the benefits.

I want YOU to look at your Brilliant Team in action and think to yourself, “I did that.”


To reserve your place now and gain instant access to our online learning system, JigsawBox, click the  button:


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Here's what previous participants had to say:

"From my perspective it worked really well. It helped cement a lot of my learning into place and contextualized much of what I had learned previously... What I liked most were:

  • the skill building instructions, the “how to’s”
  • the focus it gave me for a specific period
  • the opportunity to understand some more about the people I worked with and the organization in which they sit, albeit the one I started.
  • building on peoples’ strengths, as opposed to highlighting weaknesses"

Simon Rycroft - Elmeridge Cable Services


"My on-going challenge is to successfully manage a team of internal sales guys, keeping them motivated, responsible and aligned with the strategy of their team and with the business direction overall.
These techniques (which were new to me) have proved useful when differences in language and culture can sometimes cause confusion with getting the message across…”

Tim Cruddas - Spirent Communications


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